Returns & Exchanges
At AnaOno, we want you to feel confident and comfortable in your recovery journey, which is why we offer a 30-day window for returns and exchanges on all unworn garments with tags attached. Our goal is to ensure you find the perfect fit for your unique body and surgical needs with absolute ease.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure a tracked and secure delivery.
- 3.Package Your Items
Place the items in their original packaging, ensuring all hangtags are attached and the garment is in its original, unworn condition.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.